Reference

Open your jillivo wallet with bKash

Your jillivo account wallet runs on the three apps already sitting on your phone — bKash, Nagad or Rocket — so adding funds never needs a visit or a card.

bKashNagadRocketBank TransferSecure verification
See the Lobby Read FAQ
jillivo Open your jillivo wallet with bKash
jillivo Move winnings back to your wallet

Move winnings back to your wallet

Cashing out starts from the same wallet row you used to fund the account. Open the withdrawal screen, choose bKash, Nagad, Rocket or Bank Transfer, type the amount and send the request. We route payouts back to a wallet in your own name — that is why account verification matters before your first payout. Requests from Dhaka follow the same path as

requests from anywhere else in Bangladesh; the rails do not change. If the wallet number has changed after registration, update it and verify again before you submit.

  • Check your balance first — Open your account wallet and confirm the amount sitting there. Any round still in play on a live table or slot game settles before that balance becomes final.
  • Pick the payout wallet — Choose bKash, Nagad, Rocket or Bank Transfer, then enter the number or account that matches your registered name. A mismatched name is the usual reason a request bounces back.
  • Submit the amount — Type what you want to take out, read the wallet number one more time, then confirm. We record the request against your profile so support can trace it if you ask.
  • Wait for our message — Our team checks the request against your verification record and messages you in the account once it is processed. Keep the wallet app open for the incoming credit.
PAYMENT RAILS

Pick the wallet already in your hand

Every method below moves money from an app you already hold, and each one settles into the same jillivo account wallet. You are not juggling separate balances — bKash, Nagad, Rocket, Upay and Bank Transfer all feed one number that you spend in the lobby. Send from an account in your own name. If a transfer stalls, the reference we show on the deposit screen is what our support team uses to trace it. Availability depends on your local law and eligible regions.

bKash The wallet you are most likely to already have open. Send from your bKash app to the number shown on the deposit screen, approve with your PIN, then return to your account.
Nagad Works the same way as bKash — select Nagad on the deposit screen, copy the number, send from your own app. Your Nagad statement is the receipt if a transfer needs checking.
Rocket Useful if salary or family transfers already run through Rocket. Send the amount from your Rocket app, keep the transaction ID, and the balance appears in your jillivo wallet.
Upay A newer route alongside the big three. Choose Upay on the deposit screen, complete the transfer in the app, and the same account wallet picks it up once the payment confirms.
Bank Transfer For larger amounts, or when you would rather not push money through a wallet. Transfer to the account details we list, keep the slip, and support can match it to your profile.
jillivo Verify your jillivo account before payout

Verify your jillivo account before payout

Verification is one short step that protects the balance you build up. We ask for a photo of your National ID or passport, plus a selfie so we can match the face to the document. The name on that ID has to match your jillivo account name and your bKash, Nagad or Rocket wallet — that single match is what lets us

release a payout to you and nobody else. You can upload from your phone camera; no printing, no courier, no trip across town.

  • Open account security — Inside your jillivo profile, go to the verification area. It sits beside Easy Account Update, which is also where you change your phone number or password later on.
  • Upload your ID — Photograph the front of your National ID or passport in good light. All four corners visible and no glare across the number, or our team will ask you to send it again.
  • Take the selfie — Follow the on-screen prompt for a live photo. We match the face against the document so a borrowed ID cannot be used to pull money out of someone else's wallet.
  • Watch for the result — We review the upload and message you in the account with the outcome. Once it clears, withdrawal requests go through without a second document request from us.
jillivo Add money to your account wallet

Add money to your account wallet

Adding money is one screen, not a form. Open the deposit area inside your jillivo account, choose the wallet you actually use — bKash, Nagad, Rocket or Upay — and we display the payment number and reference attached to your profile. You send from your own app, so the name on the wallet stays yours. The balance lands in the same account

wallet you spend across slots, live tables and the sportsbook, which means one funding step carries you through the whole session. Nothing here needs a visit or a card

  • Open the deposit screen — Tap deposit inside your jillivo account and the wallet row appears — bKash, Nagad, Rocket, Upay or Bank Transfer. Pick whichever one is holding your money today.
  • Copy the number we show — We display the payment number and a short reference tied to your profile. Send from your own wallet app, never a friend's, so the sender name matches your account name.
  • Confirm with your PIN — Approve the transfer inside the wallet app. The confirmation SMS or in-app receipt is your proof, and it helps if you ever need our support team to trace the payment later.
  • Return to the lobby — Come back to your account and the wallet balance shows once the transfer confirms. From there you can move straight into a slot room or a live table.

Get answers on wallet payments

Open the deposit screen in your account, choose bKash, copy the number we show and send from your own app. Approve with your PIN and the balance updates after the transfer confirms.

Choose whichever wallet you funded with and that sits in your own name — bKash, Nagad, Rocket or Bank Transfer. A matching name between wallet and account keeps the request clean.

The ID proves the wallet receiving the money is yours. We match the name on your National ID or passport against your jillivo account and wallet, so no one else can redirect a payout.

Keep the transaction ID from your wallet app and message our Bangladesh support team with it. We trace the reference printed on the deposit screen and tell you what happened to the transfer.

Minimums differ by wallet, so the figure is shown on the deposit screen before you confirm. You see the floor for bKash, Nagad or Rocket in the same place you copy the payment number.

One account wallet covers slots, live tables and the cricket markets you follow — IPL, BPL and international fixtures. Money added by bKash, Nagad or Rocket is not locked to a single section.
Reference

Jillivo Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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